Privacy Policy

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Disclaimer: We act solely as an information partner and do not conduct or facilitate admissions to IGNOU. For admissions, please visit the official IGNOU website or contact the university directly.

1) Information we collect

When you submit a form on this website, we may collect details such as your name, phone number, email address, state, and the course/programme you are interested in.

2) How we use your information

To contact you and provide information related to your query.
To share programme-related guidance and counselling support.
To improve our website experience and internal lead management.

3) Consent & communication

By submitting your details, you authorize us to contact you via phone, SMS, WhatsApp, and/or email. This may override DND/NDNC preferences, where applicable.

4) Data sharing

Your submitted information may be stored in our internal CRM/lead management system for follow-up. We do not sell your personal data to third parties.

5) Data security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

6) Data retention

We retain your information only as long as needed for counselling and operational purposes, or as required by law.

7) Cookies

This website may use basic cookies/URL parameters (like UTM or GCLID) to understand campaign performance and user flow.

8) Your choices

You can request deletion of your submitted information by contacting us.
You can also request not to be contacted further.

9) Contact

For privacy-related requests, contact us at: support@ignouhelp.online

Note: “IGNOU” is a trademark/name of the respective institution. This website is not the official IGNOU website.